Welcome to the Mosi Family
What questions do you have?
Our team is here to help with any questions you may have about our infuser. Drop us message for quick and friendly assistance.
What makes the Mosi Tea Infuser different from other infusers?
Our infuser has a patented multi-sensory design that enhances the flavor of your tea by allowing you to smell and taste it simultaneously.
Can I use the Mosi Tea Infuser with any type of tea?
Yes, the Mosi Tea Infuser can be used with a variety of tea types. Just adjust the amount of tea to match the sieve size and steeping instructions.
How do I clean my Mosi Tea Infuser?
The infuser is dishwasher safe. Wash all parts, including the cap and sieve, before first use and place on the top rack of your dishwasher for cleaning.
Will my tea leaves escape into the water while using the infuser?
The design of the infuser ensures that leaves are contained within the sieve and do not escape into the water.
How can I track my order?
After placing an order, you should receive a confirmation email with tracking details. If not, contact customer service for assistance.
What is your policy on refunds and exchanges?
Our goal at Mosi is to help you fall in love with tea. We strive to make it easy for you to discover and enjoy teas. Our infusers come with a 30-day money back guarantee. See our help center for more details.