Last Updated: May 8, 2024

This website is operated and owned by Mosi Tea (“us,” “our,” “we”). This Privacy Policy describes how Mosi Tea collects, stores, monitors, utilizes and safeguards the information that is collected about you through our website. We aim to be transparent and open on how we protect the security of your information and how you can contact us about our privacy practices and any concerns that you may have. We take data privacy very seriously. “Personal Information” refers to information that personally identifies you, including name, address, email address, etc. If you have any questions related to this Privacy Policy, please contact us. Mosi Tea is a registered trademark of Hey Doodle, Inc.

Changes to Our Privacy Policy

From time-to-time, we will make changes to this Privacy Policy. We will contact you of any material changes to the Privacy Policy by posting a notice and date of changes at the top of this page, on the website, sending you an email, or posting a notice in your account. Please make sure to review Privacy Policy changes carefully.

Data Collection & Usage

Personal Information. We use Personal Information for business purposes, including order fulfillment, customer service, website optimization and customer experience improvements. We have an email newsletter sign-up that allows us to contact you with product information and releases. We will also use third-party demographic data to help improve targeted marketing efforts.

Data Analytics. Google Analytics (GA) is used to help improve the overall experience of the Mosi Tea website. GA uses “cookies” which help collect Internet information and anonymous website visitor behavior to help improve the overall website experience. Google provides more information on how GA protects user data at the following link: www.google.com/analytics/learn/privacy.html.

Pixels. We use "pixels” to help us better monitor the use of the Mosi Tea website. Pixels collect data such as the IP (Internet Protocol) address; the website URL of the page on which the pixel appears; the type of browser visitors use, etc. We use pixels to help optimize the mobile and desktop experience of Mosi Tea and to help improve our digital marketing efforts.

Cookies. The Mosi Tea website does use cookies (not the kind that you eat). Please view our Cookie Policy for more information.

Data We Collect

Mosi Tea collects information about you when you visit our website, contact us through social media sites or other online platforms, contact us through email, chat or customer support. We may also collect data about you from our partners, marketing agencies or sources that are readily available online. The types of data that we may collect includes:

• Personal Information such as name, address, email, or phone number.
• Personal Information you provide us necessary to create an account or make a purchase.
• Other information you provide us or that may be obtained from third parties, marketing agencies, or data repositories.
• Referral links that drive traffic to our website.
• Pages visited on our website, bounce rates, conversion rates, time-on-site.
• The geographic location of where you are visiting our site from.
• Information about the devices visitors use to access the Internet (mobile vs. desktop), IP address, browser, or operating system.
• Search terms that visitors use to discover our website.
• Dates and times of visits to our Website.

Our website is not intended or marketed to children under the age of 13. If we learn that we have collected Personal Information from a child under the age of 13, we will delete that information from our system. Users between the ages of 13 and 17 can only use the Website and services with their parent’s supervision. If you are between the ages of 13 and 17, you can request that we remove any of your information in our database and/or opt out from receiving communications from us. If you wish to do so, please email us.

How We Use Information with Third Parties:

Payments. We use third parties to help us process payments and issue refunds.

Non-Personal Data. We may disclose your de-identified information, in aggregate form, to potential strategic partners, agencies, advertisers, investors, and customers.

Internet Advertisers. We may use third party service providers and agencies to deploy advertising campaigns on our behalf across the Internet. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and subscription services. 

Disclosure to Successors. If we sell our business, we may transfer or sell your Personal Information to the new owner. In such a case, unless permitted otherwise by applicable law, your information would remain subject to the promises made in the applicable Privacy Policy unless you agree differently.

Data Storage and Retention

Your Personal Information is stored by Mosi Tea’s third-party cloud-based database management services which are located in the United States. Mosi Tea retains data for the duration of the customer’s business relationship and for the purpose outlined in our Privacy Policy.

Reason for Collecting Your Information

Mosi Tea collects, stores, and processes your data to provide both the products and services you have purchased or browsed for on our website. Personal Information is used to better communicate with you to describe and optimize our products and services.

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/mosi-tea/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/mosi-tea/privacy_policy).

Mobile Terms of Service

Mosi Tea

Last updated: Nov. 3, 2023

The Mosi Tea mobile message service (the "Service") is operated by Mosi Tea (“Mosi Tea”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Mosi Tea’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Mosi Tea through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Mosi Tea. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP in reply to any message sent to you or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Mosi Tea mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support email us.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

SMS / MMS Text Message Marketing Program Privacy Policy

Your privacy is extremely important to us. We will only use the information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes but is not limited to, sharing information with platform providers, phone companies (carriers), and other vendors who assist us in the delivery of mobile messages.

WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

Nonetheless, We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us with information in connection with the program, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Program for an ulterior purpose, We may refuse you access to the program and pursue any appropriate legal remedies.

California Civil Code Section 1798.83 and The General Data Protection Regulation 2016/679 (GDPR) allows users of the program that are California or European Union residents to request certain information regarding our disclosure of the information you provide through the Program to third parties for their direct marketing purposes.

Contact us at the following address to make a request

 

How We Protect Your Personal Information

Personal Information. We use industry standard physical, technical, and administrative security measures and safeguards to protect the security and confidentiality of your personal information.

Website Content. It is your responsibility to protect the security of your login information. Content that you store through our website is not encrypted. You should not assume that your content will be kept private, and we strongly advise you not to communicate any confidential or highly sensitive information through our website.

General Data Protection Regulation (“GDPR”) Compliance

The GDPR provides certain rights to online users located in European Union countries (“EU Data Subjects”). EU Data Subjects may exercise their rights, and ask any other related questions, by emailing us.

To comply with the GDPR’s requirements, Mosi Tea collects and transfers EU Data Subjects’ Personal Information to other countries outside the European Union only: (1) consistent with an adequacy decision under Article 45 of the GDPR; (2) pursuant to suitable safeguards; or (3) consistent with another permissible transfer mechanism where appropriate. More information concerning these transfers is available by contacting us.

Third-Party Websites

You can easily access other websites directly from the Mosi Tea site. This Privacy Policy does not apply when you access third-party websites. It is impossible for us to control how third parties may use any information you disclose to them, so you should carefully review the privacy policy of any third-party website you visit.

California Consumer Privacy Act (“CCPA”)

The CCPA provides certain rights to California residents regarding their Personal Information. A California resident has the right to request that Mosi Tea disclose certain information, including: (1) the categories of Personal Information it has collected about that California resident, (2) the categories of sources from which the Personal Information is collected, (3) the business or commercial purpose for collecting or selling the Personal Information, (4) the categories of third parties with whom Mosi Tea shares Personal Information, (5) the specific pieces of Personal Information it has collected about that resident, and (6) the categories of Personal Information that Mosi Tea has sold about that resident and the categories of third parties to whom that information was sold.

California residents have the right to request that Mosi Tea delete their Personal Information. A California resident also has a right to “opt-out” of the sale of their personal information. Finally, a California resident has the right not to be discriminated against for exercising their privacy rights under the CCPA. Provided, however, that the CCPA does not prohibit Mosi Tea from offering financial incentives, different prices, rates, levels or qualities of goods or services for the collection of personal information if that price or difference is directly related to the value provided by the consumer’s data.

To submit a request to exercise your rights as a California resident, please submit the details of your request by email, with the subject line “CCPA Consumer Request.”

Mosi Tea has not sold any California consumers’ Personal Information within the last 12 months. Mosi Tea collects California consumers’ Personal Information for the purposes outlined in this Privacy Policy, fulfilling orders, providing the website and services, optimizing the website experience, improving marketing and our overall brand experience.

Contact Us:

Here at Mosi Tea, we take data privacy very seriously. We want to remain open and transparent with our current and future customers and build a long-lasting relationship based on trust and respect. If you have any questions, please feel free to contact us, reach out to us on social or send us a mail to the address below.

Mosi Tea

6101 Westgate Rd

Ste 107

Raleigh, NC 27617