We got hit with a large snow storm and it was the perfect time to whip up some tea!

I brewed up the chocolate mint chai and the second I opened the package the smell alone just felt so cozy! And the taste is so smooth and tasty.

I love getting the monthly teas in the mail, it’s always a fun surprise seeing what I’ll get and I generally always enjoy the flavors. I get the perfect amount to sample can get quite a few cups from what I receive.

I love receiving the honey sticks, and the tea bags. Especially the tea bags!

The price is fair, I have a chance to decide how I feel about a tea before buying a whole pack and it’s always just a delight having something new come in that I otherwise may not have tried.

Being able to try a sample before you buy a big bag I totally love! I get to try different blends! So awesome! Very happy so that when I like a sample, I can purchase the big bag.

Just starting to tip toe into teas to continue to promote wellness in my business. What a fun way to offer new to me teas and limited edition treats. It is a great way to see what my clients are drawn to and how to gauge reordering. Really loved the Lavender Chamomile.

I was an old subscriber for dollar tea club! I still like it under the Mosi branding. The winter teas look cosy, and I just tried the Orange Spice one- soooo good.

I received a gift from Mosi Tea and enjoyed it enough to sign up for their "Tea of the Month" subscription. Unfortunately, that's where the positive experience ended.

I received the first two shipments, and then the tea simply stopped arriving. What didn't stop were the automatic monthly charges to my credit card. Month after month, I was billed for a subscription that I was no longer receiving.

Trying to resolve the issue was nearly impossible. There is no customer service phone number to call. The "Contact Us" link on their website redirected to a 404 error page, making it useless. I emailed customer service approximately ten times and never received a response.

After months of being ignored, I had no choice but to contact American Express, dispute the charges, block the merchant, and cancel my credit card entirely to prevent future unauthorized billing. Interestingly, during the dispute process, two overdue shipments suddenly appeared on the same day, as if by magic. By then, Mosi Tea was already months behind on deliveries and had completely lost my trust.

The lack of customer support, broken website, unanswered emails, and continued billing despite non-delivery is unacceptable. The tea itself is average at best, certainly not worth the frustration and effort required to stop the charges.

Buyer beware. If something goes wrong, you may have no practical way to reach anyone, while the monthly charges continue right on schedule. Thankfully, they'll never be able to…

Bought five months of tea. None of it showed up until last week. All teas were the same. When I tried to contact customer service they never contacted me, and then the customer service page went down.

I love the total convenience of having these teas mailed to me. I get to try a nice sampling of different kinds of tea each month. I also love the added bonus of the disposable bags and honey sticks. They really try to give you a full experience.

The teas weren't as great as before with the tea club. However I did enjoy the chai and the chocolate mint. Including filter papers+ honey sticks was a really nice touch.

However where mosi really falls short is figuring out how to pause or cancel a subscription. It's not really easy to locate on the website. It's also not really clear that doing so on the website only pauses the subscription for one month.

I enjoy making myself a cup of the orange spice blend at night. Easy to make in my mosi bottle, & i was suprised at how well it kept the heat even with the lid open.